Network Management Justification for Handmade Furniture Ltd

Network Management Justification for Handmade Furniture Ltd Based on the initial inspections carried out recently, Handmade Furniture Ltd has experienced difficulties managing the IT infrastructure as well as providing IT support for staff. The existing network management and support services are carried out in an uncontrolled procedures which have resulted in number of data losses and possible hacking attempts. This can lead to future compromises such as financial losses, disruption of services etc., which can tarnish companys reputation. This report includes the justifications of selecting network management plan for the company based on the current infrastructure and future implementations. The selection of the choice should consider multiple criteria which are costs, security and administrative controls as key points along with technical expertise.Report consists of terms of reference followed by justification for the selection of network management plan, elements of network management plan, options for improving IT support and recommendations.The suggested network management plan will be extended for the proposed network infrastructure and security upgrade project in near future. The scope of this report is to provide guidance on selecting an option for IT support by preparing a network management plan. The reports prepared for the reference of the Handmade Furniture Ltd board members. Report includes key elements of the network management plan and excludes technical details of design or configurations and product descriptions. Main sections are the elements of network management plan including fault management, configuration management, accounting management, performance management and security management. There will be several follow up reports after which include technical plan. This will be submitted after the IT staff have been hired. Overview It is suggested to have own IT support staff and completely manage and maintain IT support in-house for an agreed number of months. Once the IT operations are streamlined and new upgrades completed, IT support outsourcing option needs to be selected. As the Initial step, Handmade Furniture Ltd should identify the IT staffing needs. This should include identifying the job role, qualifications and experience level and the communication hierarchy. This step requires in-house human resource skills to recruit staff based on the recommended staffing needs. The option of selecting permanent IT staff or contract staff needs to be done carefully. The higher level positions need to be permanent whereas desktop support etc. can be on contract basis. Furthermore, the web development project needs to be outsourced as there is no need to have a permanent web developer in-house. Once the IT staff are available, next step is to assign job roles and duties to the staff. Along with the job roles, the immediate supervisors need to be listed. In addition to daily job role, IT team will have additional work to streamline the current network infrastructure and the operational procedures. Most important point is to have backup staff. Each IT job role needs to be backfilled with another staff member. There will be two sub plans included in the management plan. These are : 1. Plan to manage the network infrastructure restructuring. 2. Plan to maintain the new network operations and procedures. First sub plan will provide IT staff with adequate training to prepare for the upcoming network upgrades. Second sub plan is to use in-house IT staff for network management within the company. Justification of network management plan selection As opposed to IT support outsourcing, use of in-house IT staff has several advantages. Considering the existing network issues and incidents as well as operational procedures, company needs to have major changes. Subsequently this can result in backup/archiving companys data, changing passwords and creating user accounts etc.   The most important asset of the company is its data. Therefore, use of an outsourced party to handle companys data is not a recommended practice. (Vigeant, 2015). The upcoming project for network upgrades include implementing a WIFI system, upgrading all PCs   and   moving emails and systems   to cloud. These tasks require handling user accounts, data as well as security procedures . There will be high level of readiness for the future projects by establishing an in-house IT staff. One of the downside of the in-house IT staff is the operational cost when considering employed funds, claims and expenses. On the other hand, there is a big competition between the IT support companies offering attractive costs for maintaining networks. However most of these offers include limited number of support engineers compared to a team of staff available in house. The more support staff available in the outsource team more budget required. (Rossi, 2016) Another advantage is the efficiency of communication. With an in-house IT support team, there will be two levels of communication between staff and the manager or senior staff member. With an outsourced IT support team, there can be multiple levels of communication such as between managers/senior staff, senior level to junior level etc. A help desk is required to manage IT support requests handled by an outsourced IT team. At the current level, company should streamline the IT operations before implementing a help desk. Therefore, company is not in a good position to outsource IT operations. With the implementation of new proposed IT procedures such as cloud based email, etc. there can be more frequent support incidents as users are new to these applications. Assign to handle a large volume of incidents by an outsourced team can be expensive and inefficient without implementing a help desk. On the other hands, once new systems and network elements are in place, there can be an increase in IT support incidents. Therefore, having more IT support staff in house can be an extra cost. At this stage, best option is to outsource IT support. (Vigeant, 2015). One of the major decision point of the selection of in-house or outsourced solution is the size of the network. Generally a network with 50-100 PCs is consider as a small to medium business. It is not required to have a large IT support team as the supports requests can be handled in house. (Gluck, n.d.). Followings are the key benefits of outsourcing IT support (Editors, n.d.)  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Reduce labor cost  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Can focus on key business  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Less training is needed as outsourced IT staff should have the required skills. IT Staff requirements Selecting skilled IT staff is essential for the successes of the management plan .There are no IT staff to train the new staff, So the new IT staff need to be able to work with minimum supervision and guidance. Following is an overview of the skills required. Role Skills/Qualifications Experience Comment Head of IT PM, Information security, Networking 10+ Years Optional ( If available in house) Senior network administrator Microsoft Windows server, Wireless networking, Cloud office 365 5+ Years Network administrators Microsoft Windows server/desktop, Wireless networking, Cloud office 365,cabling 3-5 years Desktop support Microsoft Windows desktop, Hardware, Wireless networking 1-2 Years Web Developer Web design/development skills 3-5 Years Needs to be outsourced Table 1: In-house IT staff requirements Job roles for IT staff This is important to define level of authority and responsibilities. At present, there are unrestricted controls between staff. Most important point is that no single person assigned responsibilities. Each task should have a backup person assigned. Security management -Install and configure central antivirus console This is required because currently the virus guards are installed as standalone in each PC. Monitoring of virus guards is not easy with this setup. It is not a good practice to assign users to monitor virus guards. Installation of new antivirus has to be done by the network administrators and the monitoring needs to be done on daily basis by the SNR network administrator. Also, a report on a given frequency can be submitted automatically to head of IT. (Safari, n.d.) Accounting Management -Configure a central backup plan User data for all the PCs has to backup automatically to a central storage. Existing NAS storage can be used for this. The important point is that data must be backed up automatically on a schedule. Two options available for this 1. Use backup software to backup files to NAS 2. Create folders for each user in server and the folders should backup to NAS storage. Also network segments need to be used (Ex Virtual Networks or VLANs) to provide access control, based on users and groups. Also, a directory service is required so that each user has their own user account and password. This helps to apply access controls to folders and files based on user ownership. Fault Management -Implement a help desk The existing and current IT support requests can be better handled by implementing a help desk. Help desk provides reporting and monitoring facilities for support requests. (Safari, n.d.)   Once company plans to outsource IT support,this help desk can be useful to manage the outsource team as well. However, since all the offices and users are in one location, having a help desk is not mandatory and the implementation is subjected to cost. Help desk has two options: 1. Develop a customized help desk (This needs to be outsourced). 2. Buy an off the shelf help desk product. Configuration management -Network and operational procedure documentation At present, there is no documentations about user accounts, configurations etc. This can cause critical issues especially in a crisis situation. As an element of the network management Plan, Company should start documenting all networks and IT related configurations, credentials etc. All changes have to be approved by head of IT and a sequence of version needs to be used. Documentations need to be stored as hard copies and soft copies in a secure place. (Safari, n.d.) Performance management Implement a network monitoring system There needs to be a network monitoring system (NMS) which provides network performance, speed, errors and alarms etc. in real time. This should have features to send alerts to administrators via SMS, generate reports etc.   One of the examples of a NMS is SOLARWINDS. (Solarwinds.com, n.d.)    Diagram 1-   Monitoring plan work percentage As shown in the diagram above overall management plan can be divided into 5 phases according to FCAPS model for network management. Out of these phases configuration management requires highest amount of time and effort followed by fault management.   The reason for this is that currently there is zero level of documentation. Also no standard fault management procedure is in use.   Performance management requires less effort as the network is currently in acceptable performance level. Under accounting management more work will need to be done in proposed future project as there is a need for a directory to manage user accounts via server. Two options for having in-house IT staff at the initial stage is either to hire permanent staff or hire contract staff. Company needs a senior level IT manager on permanent basis to manage in-house IT staff as well as any future outsourcing requirements.   Desktop support and junior network administrators can be hired on contract basis either on an hourly rate or a fixed cost. However, the IT manager should ensure that all work done is being documented in order to provide continuous support services. After the initial stages of the management plan there should be reviews to decide to go with an outsourced option or to continue in-house IT support. The website development and help desk implementation work needs to be outsourced. Having these resources in -house is an additional financial overhead.Two options to outsource IT support services are either to   outsourced engineers internally within the company or to request support as required using either on-call or remote support. The first option requires extra operational cost for space, electricity and power etc. However, this option is more recommended than the second option. Second option requires service level agreement (SLA) with strict terms on initial response time. Also, this option requires a help desk to be maintained to log incidents and manage response time. In terms of help desk a customized help desk is most suitable as most of the off the shelf packages have extra features which is not required and is adding extra cost. Also, most of the outsourced companies offer a help desk service, included in their services being offered. This can be considered as well. It is recommended to have in-house IT staff for the initial stages of the network management plan and for the duration of proposed new network upgrades.   Company has to take the decision of continuing with in-house IT staff or outsource IT support services at the end of the implementations. The decision might be based on cost, number of incidents, as well as other operational policies and procedures. Having an in-house senior level managerial position to provide overall management of the IT services is mandatory. At present, company has zero level of IT support. From this point up to the completion of network upgrades, continuous support service is required with extra effort involving outside of the office hours work as well. With an IT outsource team, this is not practical as there are agreed work time in an outsourced agreement. The extra hours might be charged separately with a higher rate. Use of FCAPS model for network management is recommended as the five areas of these models is essential for the management plan. Documentation plan is an important sub plan of the overall plan. Company needs to start from level zero in documentation. Documentation includes network configurations, user accounts and passwords, file permission for users, backup plan as well as hardware warranty and software license vendor details.It is expected to increase efficiency after implementing the help desk. Managing operational procedures through help desk saves time and cost. The final conclusion is that Handmade Furniture Ltd requires in-house IT staff at the initial stage of the network management plan. Further they should recruit a senior level person as the level of CIO and head of IT for overall IT management role. In addition to this, company should start documenting all IT related work, configurations and procedures. Editors, A. (n.d.). The Benefits of Outsourcing for Small Businesses | AllBusiness.com. [online] AllBusiness.com. Available at: https://www.allbusiness.com/the-benefits-of-outsourcing-for-small-businesses-2-1084-1.html [Accessed 27 Feb. 2017]. Gluck, S. (n.d.). Benefits Vs. Risks of Outsourcing IT Services. [online] Smallbusiness.chron.com. Available at: http://smallbusiness.chron.com/benefits-vs-risks-outsourcing-services-2504.html [Accessed 26 Feb. 2017]. Phifer, L. (2003). WLAN security: Best practices for wireless network security. [online] http://searchsecurity.techtarget.com/. Available at: . http://searchsecurity.techtarget.com/WLAN-security-Best-practices-for-wireless-network-security [Accessed 26 Feb. 2017]. Rossi, B. (2016). In-house vs. outsourced IT: what makes the most business sense?. [online] Information Age. Available at: http://www.information-age.com/house-vs-outsourced-it-what-makes-most-business-sense-123461194/ [Accessed 26 Feb. 2017]. Safari. (n.d.). Example of Adapting a Network Maintenance Model [Book]. [online] Available at: https://www.safaribooksonline.com/library/view/ccnp-routing-and/9780133149906/ch01lev3sec14.html [Accessed 27 Feb. 2017]. Solarwinds.com. (n.d.). Network Management Software Network Tools | SolarWinds. [online] Available at: http://www.solarwinds.com/network-management-software [Accessed 27 Feb. 2017]. Vigeant, S. (2015). In-House vs. Outsourced IT Staffing: The Pros and Cons. [online] Dataev.com. Available at: http://www.dataev.com/it-experts-blog/in-house-vs.-outsourced-it-staffing-the-pros-and-cons [Accessed 25 Feb. 2017].

Prioritizing English over the Loss of Your Language

Prioritizing the English language over the possible erosion of your native language Nearly 72% of the information available on the internet is in English. How did it all start? The English language spread throughout the world because England in the late 16th century formed colonies all around the world. And until now the English language is growing and becoming more and more popular worldwide, English has official or special status in at least seventy five countries with a total population of over two billion (The Cambridge Encyclopedia).More and more people see learning English even if they might lose their native language as positive. Personally, I believe that English should be prioritized over the possibility of erosion of a native language for a number of reasons. English breaks the language barriers between different countries especially through the internet and there are more job opportunities if one is able to speak and write English fluently. In this essay I’m going t o focus mainly on these two points. [good]The internet is a system of interconnected computer networks, to serve billions of people worldwide. The internet is a place where everyone comes on from different countries to communicate with one another and to share all sort of things like what’s really happening in their community/ country. It’s a place where the people of the world come together as one. English breaks the language barrier also, by allowing people from around the world to get to know each other, work together and communicate whether it’s face-to-face, by phone, via email and most importantly via the internet. What percent of the internet is really in English? ’ this is a question asked by many. And the last time anyone made a serious attempt to answer this, was a study conducted by Excite AtHome in 1999, which looked at 600 million webpages and concluded that 72% were in English (Zukerman, 2009). With so much information mainly in English free ly available on the internet, this motivated people from different countries to learn the language so they can seize the change of getting valuable information for almost free of charge.There is only one language for airlines taking off and landing in 157 countries around the world and that’s English. English is the universal language of air traffic control. Therefore, a pilot from an Arab country for example, where English is not spoken that often, will have a better chance of being hired by any airline around the world if they can speak proper English. English is necessary also for official business that’s why companies hire their employees based on their y capability of speaking and writing English.Job opportunities worldwide in let’s say big international companies such as Ernst & Young or other large companies; look for such employees with top notch English. Meanwhile, if more people speak English in a country, potential business opportunities sky rocket be cause it’s the only way business partner, franchisers and investors can communicate, discuss, negotiate and make a deal with one another.This enhances the profit of a country and benefits the country as a whole in the long run. To sum it all up, personally, I feel that the advantages out way the disadvantage of prioritizing the English language over the possible erosion of you native language. First off, job opportunities increase when one is capable of speaking and writing English fluently because it’s one of the criteria in most major international companies.Secondly, The English language allows people from different backgrounds and mother tongues to communicate effectively and get to know about each other. References: Zukerman, M. Musing on Africa, International development and hacking the media, 2009. http://www. ethanzuckerman. com/blog/2009/06/01/what-percentage-of-the-internet-is-in-english-in-. chinese/ MacNeil, R. , McCrum, R. , & Cran. W. (Producers). (1986). The Story of English . [Documentary]. http://topdocumentaryfilms. com/story-of-english/

Comparison of Two Poems

In two of D. H Lawrence’s works Bat and Man and Bat, both poems portray the author’s encounters with bats and his feeling of disgust towards them. In this essay I will compare the two poems in terms of tone, rhythm, diction and style. Both Bat and Man and bat started with a peaceful tone; the author describes the setting in Florence, Italy and gives a calming tone to the readers. However, as the author proceeds with the poem, and starts to introduce a bat, the tone starts to change. In bat, the tone changes gradually, the author wonders why a swallow would fly so late- at this point he describes the swallow’s movement and the tone changes; the readers sense a mysterious feel. When the author does confirm that the bird is in fact a bat, the tone of the poem changes, we sense the disgust the author feels towards the bats, using words such as â€Å"old rag†, giving â€Å"uneasy creeping in one’s scalp† (341-342). This particular tone set by the author greatly defines the hate he has for bats and also due to change in rhythm and diction, helps the readers experience the events within the poem. However, the tone in Man and Bat did not change as gradually, in fact it changes drastically. Soon after the start of the poem, the author introduces the bat and almost immediately words such as â€Å"disgusting† and â€Å"Out! Go Out! † (342) sets the tone of disgust. Throughout the ‘rant’ the tone remains the same, but the author did change the tone twice; when the main character in the poem (supposedly the author) realizes that the bat cannot leave his room because he cannot face the light, a sense of pity clouds the readers, the author feels pit for the bat and changes the mood slightly for a while. The tone of disgust returns though soon after yet it changes again; whilst the author wants to kill the bat and throw it away, he said that he didn’t create the bat therefore he cannot kill it, the tone shifts back to pity for the second time, giving the readers more hints that the author does pity the bat and does not wish to kill it. Man and Bat ends quite gracefully, the last few sentences had a peaceful tone, the author was quite happy that the bat had left and now enjoys the evening leaving the readers at ease. However, in Bat the ending still had the tone of disgust, ending the poem with an exclamation mark really emphasizes on the disgust. Both Bat and Man and Bat also start with similar rhythm; the pace was quite slow with the help of ellipses which helped prolonged the sentences. These prolonged sentences tend to calm the readers, so they could feel how ‘lazy’ the author feels through the poem. In Bat, the author changes the rhythm gradually too; after noticing the birds, the author still narrates with a lazy rhythm but also attentive, and that is how the readers start to feel suspicious of these swallows. As soon as the bats are introduced, exclamation marks are also introduced to readers; these exclamation marks give a heightened sensation to the readers and make them feel rushed (finding themselves reading through the poem with greater speed). This fast rhythm also gives more tension to the readers, giving a ‘thriller’ feel and gives more entertainment value to the poem, as the author describes in great detail the bat’s flights. However, the author still uses ellipses as he describes the bats, but these ellipses have a different effect; instead of prolonging the sentence it adds more mystery and a hint of uncertainty. In Man and Bat, the rhythm doesn’t change as gradually and the rhythm is even faster than that of Bat; as soon as the bat is introduced, the author changes the rhythm immediately, using repetition of the words ‘round and round and round’ (342) to rush and tense the readers more into reading the poem faster. The scene where the author tries to escape the bat is a typical action scene, happening very quickly. The author uses more exclamation marks to tense and fasten the rhythm more and this fast rhythm really helps the readers to understand the situation of the poem and also enhances the tone of disgust the author uses in the poem. Nevertheless, Man and Bat ended in a calming pace, the author reflects on the bat and threw away his grudges towards it- it leaves the readers content with the happy ending. However, Bat did not end as peaceful; the ending came abruptly, the author still hints a disgusted tone and the rhythm did not slow down- it even ended with an exclamation mark. This kind of ending leaves the readers hanging unlike Man and Bat. There were two main dictions in Bat and Man and Bat; diction for movement and diction for disgust. Both poems describe the bat’s movements in the air, going ‘round and round and round’ and in both works the author emphasizes on his revolt towards the ‘disgusting old rags’. In Bat, the author chose words such as ‘swallows with spools of dark thread sewing the shadows together’ when describing the birds movement; the readers feel the mystery of these swallows- yet not disgusted- and somehow the swallow’s flight seemed elegant. However, when realizing that these swallows were in fact bats, the author uses words such as ‘wildly vindictive’ and ‘hanging disgustingly upside down’ (341) even though these are the same birds he saw. The author’s change of words help adding depth towards the tone of disgust he hints, and his choice of words impact how the readers feel towards the bat, mainly revolt. The author’s choice of words also affects the rhythm; the readers think that the bat’s movements are wild, uneasy and frightening instead of the elegance of the swallows. Nevertheless, the author’s choice of words in Man and Bat even emphasizes more on the bat’s crazy movements and his dislike towards them. Within the first page the author already plunges into words such as ‘a twitchy, nervous, intolerable flight’, ‘a neurasthenic lunge’ and ‘impure frenzy’ (342). These words really affect the poem’s pace and adding more depth towards the already obvious hatred; readers feel overwhelmed whilst reading Man and Bat because it contains carefully chosen words which gives great impact. Another obvious technique the author uses is repetition of the word ‘round’ which is used to describe the movement of the bat within the character’s room. In fact, the author uses that word 22 times in Man and Bat. In conclusion, D. H Lawrence used tone, rhythm and diction to his full advantage when writing Bat and Man and Bat to portray his repulse towards bat and its wild and frightening movements.

Benefits Of A Student Loan Debt - 991 Words

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